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Frequently asked questions

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Yes. The Free plan lets you create an account and start studying right away — no credit card required. You can upgrade to Pro or Premium anytime for unlimited AI, more mock exams and extra features.
Paid plans that offer a trial give you full access for the trial period before any charge. You can cancel before it ends and you won't be billed.
Absolutely. You can cancel from your subscription settings whenever you like. Your access continues until the end of the current billing period — no lock-in.
Pro unlocks unlimited AI generations and tutoring, unlimited subjects and cards, focus soundscapes and 10 mock exams a month. Premium adds the voice tutor, unlimited mock exams and predictive exam-readiness. See the pricing page for the full comparison.
Yes — the Edu plan provides bulk seats, admin tools and reporting for classes and institutions. Talk to sales and we'll set you up.
Anything. Upload PDFs or paste your own notes, or just pick a topic. NotePlus turns it into notes, quizzes and flashcards — across any subject, from biology to law to languages.
Your notes and progress belong to you. We keep them private, never sell them, and you can delete your data at any time. Full detail in our Privacy Policy.
Only if you approve a link request. Parents get a read-only view of your streak, study plan and exam countdown — never your notes, AI-tutor chats or messages. You can unlink at any time from Family settings.
Yes. When you set your country, grade and board (e.g. Australia / Grade 10 / ACARA), every AI generation — quizzes, notes, study plans, mock exams — is grounded in that curriculum. We seed real syllabus catalogues so the topics match your course.
Free and starter plans include a monthly allowance of AI credits — each AI generation (quiz, notes, flashcards, tutor message) spends some. Pro and Premium include unlimited use for normal study patterns. You can top up with credit packs anytime from Account → Note's Credits.
Pick your subjects + topics, the days of the week you can study, and a target date (e.g. an exam). NotePlus drafts a week-by-week plan with daily tasks balanced against your available hours. You can edit, reorder, or regenerate at any time.
A friendly animated mascot on your dashboard. Pick from Hoot (owl), Pip (fox), Mochi (cat), Bo (panda), Echo (robot) or Spark (firefly) in Profile → Privacy. Cosmetic only — they don't affect your study experience.
Yes — in-app notifications (bell icon) for tasks due today, flashcards ready for review, streak-at-risk before midnight, exam countdowns at 7/3/1/0 days, and friend / family events. Optional email digests can be turned on in profile settings.
NotePlus is built and operated by Qynte Pty Ltd, an Australian company. We're a small team focused on making the best evidence-based study tool. Reach us any time at contact@noteplus.io.

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